Our Process

Learn more about our 4 step process 

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1. Design

From our initial meeting, our consultants work with clients to discover what a smart home means to them. We then educate our clients on the realm of possibilities available in the world of home technology and work together to build a Connected Home package that is tailored to each individuals unique application. 

From this step, our consultants work from a set of design plans to select devices that meet all the clients needs and expectations of a Connected Home. We then assemble an estimated budget which can then be refined until the client's expectations have been met - in which we move on to the installation step of the project.

There are several phases during a successful installation: a Rough-In stage where all wiring and mounting brackets are installed and tested, a Trim stage where interfaces, cameras, wall pads, and speakers are installed, and lastly the Equipment Set stage where audio, visual, and networking components are installed. In every step of system implementation, your projects head consultant and our in-house crew work carefully with the builder, project manager, and homeowner to make sure your project will be completed in a timely, successful manner.

2. Installation

3. Onboarding

During the onboarding phase, our smart home consultants work with clients to set up all the new systems. We create accounts for all necessary apps, set up all your new home tech, and then integrate all these different systems into one easy to use platform so our clients can enjoy a turn-key connected home experience. Our consultants then take the time to train clients on the use of their new Connected home until both parties feel confident interacting with their new home tech.

From showing you how easy it is to use your system, to answering any concerns you may have, we are there to assist in every way necessary. Our systems are extremely reliable due to our carefully honed processes. If there’s an issue, we can often remedy your issue remotely! By the end of a project, we have a great relationship with our clients. “Be quick to call us” is one of our mottos - We want you to count us when the need arises

4. Support

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- Mary L. 

Kind Words

"Miles explained everything so well, especially since I am not tech savvy! He is professional, and really cared about my best interest and finding the best needs for my budget. He is so patient and answered all of my questions. I have recommended Live Connected to all of my friends because I can save so much money just by making a few small changes."

I recommend Miles Holyfield, with Live Connected! We had the slowest ATT-Uverse internet and couldn't get wifi anywhere in our house. He fixed our Internet/Wifi speeds, plus made our entire home "House Smart." Everything JUST WORKS - My husband can now work from home and we even have Wifi on our dock!! Miles showed us how to save money by cancelling ATT-Uverse and switched us over to Hargray Internet + YouTubeTV. I never even had to call to cancel or hook anything up myself - he handled it all! And the best part is it only takes 1 remote to use our TVs now!! Give him a call, you will be super impressed with his work!"

-Ethel H.

"Miles the owner of Live Connected just converted our entire home to the "Mesh" system ......we now have incredible wifi which is utilizing the 200MPB that we are paying for thru Hargray!!! No more buffering!!! Highly recommend Miles and Live Connected"

-betsy f.  (via nextdoor app)

"We had outstanding experience with Miles Holyfield, owner of Live Connected, who specializes in Smart Home Audio/Visual connectivity. Miles mounted our large flatscreen television on a flagstone fireplace (see picture) running all the wiring in behind the television and then insuring all TV and internet connections were operating efficiently. Would highly recommend Miles for any and all of your Audio/Visual needs."

-bill w.  (via nextdoor app)

"I would recommend that you contact Miles Holyfield at Live Connected 770-490-4957.  Miles is reasonably priced, efficient and prompt. I feel confident that he can help you."

-melanie w.  (via nextdoor app)

"We would highly recommend Miles Holyfield! He hung our TV over our stone fireplace and another one in our media room, connecting our surround sound. He did an excellent job, and was quick and reasonably priced. He gave us a quote within a couple of days and performed the work a couple of days after that. He was very polite and responsive"

"He has done many things at our home , security, cameras and house and pool lights, fantastic, great person and company, he told me he would be at my house on Saturday at 12:30 pm and he was there exactly at 12:30 pm- unheard of. Strongly recommend"

"Our house is about 15 years old. We were definitely due an update on several things. Our WiFi was too slow, our T.V.s had a million remotes. Our security system was broken and we were not even sure our wired smoke detectors still worked. It was all overwhelming. We found our solution! Miles Holyfield! Miles came and addressed all our issues. He was professional, knowledgeable and prompt. He saved us money by counseling us on our cable options, set up new security including cameras using the best systems on the market. He got our fire alarms updated and even came in under budget! We feel much safer now. I would highly recommend Miles for any tech issues you have in a new or old home!"

We moved into a new construction home and needed someone to hookup our TVs, DVD players and printers to the new WiFi, setup streaming with YouTube TV, and install a Ring system and security cameras. I called three local companies and Live Connected was the first to show up and the only one that followed up with a bid. Miles Holyfield is a very tech savvy, professional, and respectful young man who started his company a year ago. He took his time and was very patient with us (not so tech savvy people). He professionally installed all the equipment, cleaned up, and gave us lessons in stages as we could digest the information. He followed up and was prompt with appointments. We highly recommend Live Connected for your smart home needs. He offers many services, so contact him for a consultation. He’s local.

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